August 8, 2025 – A consumer has reported to the U.S. Consumer Product Safety Commission (CPSC) that the plastic pocket handle on their KitchenAid dishwasher (Model KDPM604KPS0) split apart, leaving dangerous sharp edges.
Brand Name
KitchenAid
Manufacturer
Whirlpool Corporation
Model
KDPM604KPS0
Incident Overview
The dishwasher, purchased from Bray & Scarff Appliance in Maryland on October 9, 2021, features a recessed “pocket” handle integrated into the door panel, which also serves as the display for cycle progress. On July 1, 2025, the consumer noticed that the handle’s plastic housing had cracked and split, creating jagged edges that could cause cuts.
The consumer stated that an internet search revealed multiple reports of the same issue in this model, suggesting a widespread defect. When contacting KitchenAid customer service, the consumer was told the company had “no knowledge of the issue” and was offered only a 20% discount on a new appliance rather than a repair or warranty resolution.
Safety Concerns
A cracked dishwasher handle with exposed sharp edges can pose:
Laceration hazards to users reaching for the handle
Potential for further breakage, increasing risk
Hygiene issues if cracks trap moisture and food residue
Given that the consumer identified other similar cases online, this may indicate a design or material durability problem.
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Disclaimer: The information provided in this post is not intended to be legal or medical advice. This post is not a solicitation for business. This article is based on publicly available incident reports provided by the U.S. Consumer Product Safety Commission (CPSC.gov). The incidents mentioned have not necessarily been independently verified or adjudicated. This information is for educational purposes and does not constitute legal advice.